Frequently Asked Questions


I was told I could only tan once a day ... is that true?

Yes. State and federal law prohibits anyone from tanning more than once within 24 hours. We have both legal and software restrictions that will not allow us to tan you again until the next day. Unfortunately, this is not something we have control over.

Keep in mind that this law applies to UV beds only, not sunless tanning.

I have been given an exclusive offer coupon/card to get a free week of tanning. How do I use that?

This offer gives you a chance to try out At The Beach for free. The free week can be used by anyone who has never tanned with At The Beach before.

You must be at least 18 years old, a local resident, and have valid state-issued photo ID to use the free week.

The free week allows you to tan for seven consecutive days in a specified level/type of bed.

Why am I always asked if I have my goggles?

State and federal law both require that you wear proper protective eyewear when tanning. We sell both regular and temporary goggles at each of our locations.

Your eyelids are too thin to block out the UV rays, and they can penetrate a towel, so it does not help to just cover your eyes.

I was told that I could not take my child into the tanning room with me. Why is that?

Under state and federal law, you are not allowed to have any other person in the room with you when you are tanning. This includes children. We do enforce these laws as requested, and apologize for any inconvenience it may cause.

Can I leave my children in the lobby to wait while I tan?

Our insurance will not allow us to have unattended children under the age of 12 waiting in our stores. Well-behaved children 12 and older are welcome to wait while you tan.

I left something in the room that I tanned in last time. How can I see if someone found it?

Anytime we find anything in the rooms, we keep the item in our store’s lost & found. Either call or visit the store where you might have left the item, and they will be more than happy to search the lost & found for you.

I can only come before or after I go to work. Will you be open then?

Yes! Every one of our store locations is open from 9 a.m. until 9 p.m. during the week and from 10 a.m. until 6 p.m. on the weekends! We do close for major holidays, and will post a notice of any closings on the front door of each store ahead of time.

What do I need to bring with me if I want to start tanning with At The Beach?

If you have never tanned with us before, you will need to bring a valid picture ID with you. If you are under 18, you will also need to bring a parent with you.

We also require you to provide a credit/debit card or voided check if you plan to sign up for a monthly auto-draft membership.

Do I have to tan at the store where I signed up?

No. Once you sign up at one of our At The Beach locations, you are free to tan at whichever location is most convenient to you at that time.

How old do I have to be to tan?

In CA, KS, and OK, anyone 14-15 can spray tan with parental consent. Your parent must be present each time you visit us. 16+ can spray with a parental consent form signed.
You must be 18 years of age or older to bed tan in these states.

In CO, anyone 14-15 can tan with parental consent. Your parent must be present each time you visit us. 16+ can tan with us with parental consent, but we no longer require that your parent be present.


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